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Inishowen businesses teed up for
Dubai Duty Free Irish Open
22.06.18
FÁILTE Ireland hosts
Irish Open Customer Service Excellence Charter
workshops in Buncrana, Ballyliffin and Redcastle.
With the Dubai Duty Free Irish Open fast approaching
and 100,000 visitors expected to descend on
Inishowen for the event, Fáilte Ireland is helping
local businesses get ready with three Irish Open
Service Excellence Charter workshops taking place
over the last few days (19th and 20th June) in the
Inishowen Gateway Hotel in Buncrana, the Strand
Hotel in Ballyliffin and the Redcastle hotel in
Redcastle.
The fully subsidised workshops were centred on
Fáilte Ireland’s Irish Open Customer Service
Excellence Charter, which aims to act as an
assurance to visitors coming to Donegal for the
event that local businesses in the area are
committed to ensuring they enjoy a comfortable,
safe, informative and memorable experience, which
represents good value for money. |
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Fáilte Ireland hosts Irish Open
Customer Service Excellence Charter workshops in the
Inishowen Gateway Hotel in Buncrana. |
Fáilte Ireland’s Head
of the Wild Atlantic Way, Miriam Kennedy, said: “The
Dubai Duty Free Irish Open is an amazing opportunity
for local Donegal businesses to showcase what the
Wild Atlantic Way has to offer and we want to help
everyone in the area from hotels to transport
services to provide the best possible visitor
experience for those attending the event and in
turn, encourage visitors to come back to Donegal in
the future.”
Sixty local businesses took part in the workshops
which were designed to help those on the front line
to identify customer’s needs and expectations and
increase customer satisfaction, retention and
loyalty as well as creating a sense of team spirit
around the Dubai Duty Free Irish Open. On completion
of the workshop, each business received a Fáilte
Ireland Irish Open Customer Service Excellence
Charter Certificate and sticker to display in their
premises.
The Dubai Duty Free Irish Open will take place from
the 4th – 8th of July at Ballyliffin Golf Club. |
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