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"On-Off ferry message is damaging" 09.03.10

DONEGAL County Council has been asked to clarify the status of the Foyle and Swilly ferries as the summer season approaches.
Senator Cecilia Keaveney has written to the local authority saying visitors were receiving a confusing on-again, off-again message about both ferries in the peninsula.
She said the "continual negativity about the Foyle ferry" and the lack of an early decision on the Swilly ferry was having a lasting negative reaction.
"It is vital that we recognise the opportunities that lie within a well-marketed access into the county, particularly from our nearest neighbours. Indeed we have a lot of reversing of last year's negative campaign to overcome," she said.
The Foyle Ferry arriving in Greencastle. "Everywhere I go, but particularly in the North, people ask me did my expensive ferry close or is the ferry really still going? Variations on that theme are bad because the ferry prices are down for over a year now and the Foyle ferry is very much still running."
The Moville-based senator said clarity and a positive marketing
campaign were needed for both Foyle and Swilly ferries.
"I cannot understand why there appears to be no concerted effort to 'sell' the message that the Foyle ferry is operating at a very competitive rate. The uncertainty of 2009 was akin to a hugely negative marketing campaign in that all we heard continually was that the ferry was ending in September. This negativity must surely be reflected in usage numbers of the ferry currently as my anecdotal evidence is very widespread.
"If we're serious about tourism as a possible employer, access is key. I strongly believe our ferries could be doing better if we could begin to be more strategic and positive. Indeed that needs to have started already as the tourism season, we hope, is just around the corner."
Senator Keaveney has now asked Council officials to urgently update her in relation to the status of both the Foyle and Swilly ferries.
"We have a great product to sell and it links into so many opportunities for people in the direct and indirect tourism sector. We all must support these pieces of infrastructure by using them. We also need to see them well marketed as going concerns."
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